95+
hours freed every week
10 yrs
ongoing partnership
5+
staff on typing reports
1
dedicated VA, daily

Property inspections firms live and die by turnaround. Inspectors go out, reports come back, clients expect them fast. The bottleneck is almost always the same — getting everything typed up accurately and on time, without the cost of a large in-house team to do it.

PRPlus came to OrbitSol with exactly that problem. The inspection side of the business was running well. The reporting side was the constraint.

It started with typing

The first brief was straightforward — a dedicated typing team to handle inspection reports. Accurate, fast, consistent. OrbitSol put together a team of five and got to work.

The results were immediate. Turnaround times tightened. The backlog that had been quietly building cleared out. PRPlus’s own staff stopped spending their time on reports and started spending it on the work that actually needed them.

That alone freed up close to 75 hours every week.

Then it grew

A few years in, the relationship expanded. PRPlus brought on a dedicated OrbitSol virtual assistant — one person, working with them daily, embedded in how they operate. Scheduling, communications, admin that had been landing on the wrong desks. Another 20+ hours a week back in the business.

“OrbitSol has been our trusted typing partner for over 4 years. Their communication, speed, and accuracy are outstanding. What truly sets them apart is their adaptability — they seamlessly expanded their support and now provide us with a dedicated team member daily. This has been invaluable in helping us improve our services.” — Nicole R., PRPlus (Australia)

That testimonial was written a few years ago. The partnership is now ten years old and still going — the scope has shifted as PRPlus has grown, but the fundamentals have stayed the same. Reliable output, clear communication, a team that adapts without needing to be managed.

What 95 hours a week actually means

It means inspectors focused on inspections. It means reports going out on time. It means the people running the business spending their days on clients, growth, and quality — not on the operational load that used to consume their afternoons.

Ten years in, PRPlus isn’t looking for another partner. They found what they needed, and it stuck.

That’s the version of outsourcing worth aiming for.

Book a free 30-minute strategy session and find out what a partnership like this could look like for your business.

Book your free session →